Terms of Service

The MySchoolSignup platform serves several kinds of users, and these Terms apply to all of them:

• Subscribers — schools, parishes, dioceses, and other organizations that purchase a paid subscription to use the Service for their community.
• Account Holders — individuals who register a MySchoolSignup account (whether free or as part of a Subscriber’s community), such as coordinators, staff, and volunteers.
• End Users — parents, guardians, volunteers, and other individuals who use the Service in connection with a Subscriber’s community, including those who interact with the Service without registering an account, and, where a Subscriber enables it, students.

By purchasing a subscription, registering an account, or otherwise accessing or using the Service, you agree to be bound by these Terms. If you accept these Terms on behalf of a school, organization, or other entity, you represent that you have the authority to bind that entity, and “you” refers to that entity. If you do not agree, you must not access or use the Service.

Where a person accesses the Service as part of a Subscriber’s community, these Terms apply to that person in addition to any agreement between that person and the Subscriber. Subscribers are responsible for the conduct of their Account Holders and End Users as described in Section 6.

Capitalized terms have the meanings given where they first appear or below:

“Account Holder” means an individual who registers a MySchoolSignup account.

“Customer Content” means any data, text, files, images, contact information, schedules, sign-up records, and other materials that Subscribers, Account Holders, or End Users submit to or generate through the Service.

“End User” means any individual who uses the Service in connection with a Subscriber’s community, whether or not that individual has registered an account.

“Service” means the MySchoolSignup software platform, websites, applications, and related services we make available.

“Subscriber” means an organization that purchases a paid subscription to the Service.

“Subscription Term” means the period for which a Subscriber has purchased access, as described in Section 5.

“User” means, collectively, Subscribers, Account Holders, and End Users.

MySchoolSignup provides an online platform that helps schools and organizations coordinate volunteering, sign-ups, scheduling, communications, and related community activities. We grant Users a limited, non-exclusive, non-transferable, revocable right to access and use the Service in accordance with these Terms and any applicable subscription.

We may update, improve, or modify the Service from time to time. We may also offer optional features, which may be subject to additional terms presented at the time they are offered.

Some uses of the Service require an account. When you register an account, you agree to provide accurate information and to keep it current. Accounts are personal to the individual who registers them. You may not share your login credentials with, or allow your account to be used by, any other person, and you may not use another person’s account. You are responsible for safeguarding your login credentials and for all activity that occurs under your account, whether or not authorized by you. Notify us promptly of any unauthorized use or suspected compromise of your account.

Free accounts may be made available to certain Account Holders (for example, volunteers or coordinators within a Subscriber’s community). We may set, change, or remove the features available to free accounts at our discretion.

You must be at least 18 years old, or the age of majority in your jurisdiction, to register an account on your own behalf. Where a Subscriber enables participation by students or other minors, such participation must be arranged and supervised by the Subscriber and any required parent or guardian, consistent with Sections 8 and 9.

Where we make security features available (such as role-based permissions), the Subscriber and its Account Holders are responsible for enabling and configuring those features appropriately for their community. We are not responsible for losses resulting from a User’s or Subscriber’s failure to use available security controls.

Subscription fees. Access to paid features of the Service requires a subscription purchased by a Subscriber. The applicable subscription fee, any one-time setup fee, and the billing period are as stated in the Subscriber’s order or invoice. A setup fee may be waived as part of a promotional offer. Fees are stated in U.S. dollars.

Free use. Account Holders and End Users participating within a Subscriber’s community are generally not charged a fee by us for their individual use; their access depends on the Subscriber’s active subscription.

Invoices and payment. Unless otherwise agreed in writing, Subscribers must pay invoices within twenty (20) days of the invoice date. We may accept payment by check or credit card, and a Subscriber that places a card on file authorizes us to charge it on the applicable billing date.

Renewal. Subscriptions renew for successive one-year terms unless either party gives notice of non-renewal at least thirty (30) days before the end of the then-current Subscription Term. We may adjust fees for a renewal term with at least thirty (30) days’ notice before renewal.

Late payment. Amounts more than twenty (20) days past due may be subject to a finance charge of 1.5% per month (or the maximum permitted by law, if lower), and we may suspend access for non-payment as described in Section 15.

Taxes. Fees are exclusive of taxes. Subscribers are responsible for any applicable taxes other than taxes based on our net income.

Subscribers. The Subscriber controls its MySchoolSignup community and is responsible for: configuring its account; deciding which Account Holders and End Users may participate; promptly granting, modifying, and revoking access for individuals within its community — including disabling or removing access for any person who leaves the Subscriber’s organization, changes roles, or should no longer have access; the accuracy and lawfulness of the Customer Content it and its community submit; obtaining any consents required to collect and share information about its community (including parents and students); and the conduct of its Account Holders and End Users. As between MySchoolSignup and the Subscriber, the Subscriber is the party that determines the purposes for which Customer Content about its community is collected and used. The Subscriber acknowledges that we provide tools to manage participant access and that we are not responsible for a Subscriber’s failure to revoke or update access in a timely manner.

Screening and vetting. MySchoolSignup is a coordination and scheduling tool only. We do not screen, vet, interview, perform background checks on, or otherwise verify the identity, fitness, or suitability of any Account Holder, End User, volunteer, coordinator, or other individual who participates in a Subscriber’s community. The Subscriber is solely responsible for determining who may participate and for conducting any background checks, reference checks, safe-environment training, or other screening required by law, by its own policies, or by the nature of the activity — including any activity involving minors. We make no representation that any User has been screened.

Account Holders. Account Holders are responsible for their own accounts and for complying with these Terms and any rules set by the Subscriber whose community they participate in. Acting on behalf of a Subscriber does not give an Account Holder rights beyond those granted by the Subscriber and these Terms.

End Users. End Users are responsible for the information they provide and for using the Service appropriately. A Subscriber may impose additional rules on its End Users; those rules are between the Subscriber and its End Users.

Relationship. We provide the Service to the Subscriber’s community on the Subscriber’s direction. We are not a party to, and are not responsible for, the relationship or any agreement between a Subscriber and its Account Holders or End Users.

All Users agree not to:

• use the Service in violation of any applicable law or the rights of others;
• upload or share content that is unlawful, harassing, abusive, defamatory, or harmful, or that infringes intellectual property or privacy rights;
• access or attempt to access data or accounts they are not authorized to access;
• interfere with or disrupt the integrity or performance of the Service, or attempt to probe, scan, or test its vulnerabilities;
• introduce malware or other harmful code;
• reverse engineer, copy, resell, or create derivative works from the Service except as permitted by law; or
• use the Service to send unsolicited communications in violation of applicable law.

We may investigate suspected violations and may remove content or suspend access as described in Section 15.

Ownership of Customer Content. As between the parties, Subscribers and their community retain ownership of their Customer Content. We do not claim ownership of Customer Content.

License to operate the Service. Users grant us a limited, non-exclusive, worldwide, royalty-free license to host, store, process, transmit, display, and otherwise use Customer Content solely as needed to provide, secure, maintain, and improve the Service, and as otherwise permitted by these Terms and our Privacy Policy.

Our role. When we process Customer Content about a Subscriber’s community on the Subscriber’s behalf, we do so as the Subscriber’s service provider and only as instructed through the features of the Service and these Terms. The Subscriber is responsible for ensuring it has the right and any necessary consents to provide that information to us.

Privacy. Our collection and use of personal information is described in our Privacy Policy at /privacy, which is incorporated into these Terms by reference.

Security. We maintain commercially reasonable administrative, technical, and physical safeguards designed to protect Customer Content. In the event of a confirmed breach of security leading to the unauthorized access to or disclosure of Customer Content, we will notify the affected Subscriber without undue delay and consistent with applicable law, and will cooperate reasonably with the Subscriber’s own legal notification obligations. No system is perfectly secure, and we cannot guarantee absolute security.

Aggregated data. We may create and use de-identified or aggregated data that does not identify any individual or Subscriber to operate, analyze, and improve the Service.

MySchoolSignup is designed to be used by adults (such as school staff, coordinators, volunteers, parents, and guardians). Account registration is limited to adults as described in Section 4.

Where a Subscriber chooses to use the Service in a way that involves information about students or other minors, the Subscriber directs that use and is responsible for: providing any notices and obtaining any consents required under applicable law (which may include the Family Educational Rights and Privacy Act (FERPA), the Children’s Online Privacy Protection Act (COPPA), and applicable state student-privacy laws); limiting the information about minors that is submitted to what is appropriate for the activity; and supervising minors’ participation. As between the parties, the Subscriber, not MySchoolSignup, stands in the place of the school or parent for purposes of authorizing the collection of such information through the Service.

We will handle any student or minor information we process on a Subscriber’s behalf in accordance with these Terms and our Privacy Policy, and we will not use it for purposes other than providing the Service to the Subscriber except as permitted by law. If you believe a minor has provided us information without appropriate authorization, contact us at hello@myschoolsignup.com and we will take reasonable steps to address it.

The Service, including all software, design, text, graphics, and other materials we provide (excluding Customer Content), and all related intellectual property rights, are owned by MySchoolSignup / Fiat Insight, LLC or its licensors. Except for the limited rights expressly granted in these Terms, we reserve all rights in and to the Service.

The “MySchoolSignup” name, logos, and product names are trademarks of Fiat Insight, LLC. You may not use them without our prior written permission.

We welcome feedback. If you provide suggestions or ideas about the Service, you grant us a perpetual, irrevocable, royalty-free license to use them without restriction or obligation to you.

Each party may have access to non-public information of the other that is designated as confidential or that should reasonably be understood to be confidential (“Confidential Information”). The receiving party will use the same degree of care it uses to protect its own confidential information (and no less than reasonable care), will not use the other party’s Confidential Information except to perform under these Terms, and will limit access to those who need it and are bound by similar obligations.

Confidential Information does not include information that is or becomes public through no fault of the receiving party, was already known without a duty of confidentiality, is independently developed, or is rightfully received from a third party. A party may disclose Confidential Information if required by law, provided it gives reasonable notice where permitted.

The Service may integrate with or link to third-party products and services (for example, payment processors, email delivery, or hosting providers). Those services are governed by their own terms and privacy policies, and we are not responsible for them. Your use of a third-party service is at your own risk.

The service and all deliverables are provided “as is” and “as available,” without warranty of any kind, to the maximum extent permitted by law. We expressly disclaim all warranties, whether express, implied, or statutory, including the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that the service will be uninterrupted, timely, secure, or error-free, that defects will be corrected, or that the service will meet your requirements. You assume the entire risk as to the quality and performance of the service.

We do not warrant or represent that any User, volunteer, or other individual using the Service has been screened, vetted, or is suitable to interact with any other User or with minors. Responsibility for such determinations rests solely with the Subscriber.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you.

Indemnification by Subscribers. Each Subscriber agrees to indemnify and hold harmless MySchoolSignup / Fiat Insight, LLC and its members, officers, employees, and agents from claims, losses, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: the Subscriber’s Customer Content; the Subscriber’s or its community’s use of the Service; the Subscriber’s failure to obtain required consents (including for minors); or the Subscriber’s breach of these Terms or violation of law or third-party rights.

Indemnification by us. We agree to indemnify and hold harmless the Subscriber from third-party claims alleging that the Service, as provided by us and used in accordance with these Terms, infringes that third party’s intellectual property rights, subject to the limitations in this Section.

Exclusion of indirect damages. To the maximum extent permitted by law, neither party will be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill, arising out of or related to these Terms or the Service, even if advised of the possibility of such damages.

Cap on liability. To the maximum extent permitted by law, our total aggregate liability arising out of or related to these Terms or the Service will not exceed the amounts paid to us by the relevant Subscriber for the Service in the twelve (12) months preceding the event giving rise to the claim. For Account Holders and End Users who have not paid us any fees, our total aggregate liability will not exceed one hundred U.S. dollars (US $100).

These limitations form an essential basis of the bargain and apply regardless of the theory of liability.

Term. These Terms apply for as long as you use the Service. A Subscriber’s paid access continues for its Subscription Term and any renewals (Section 5).

Termination by a Subscriber. A Subscriber may choose not to renew as described in Section 5. Fees already paid are non-refundable except where required by law or expressly agreed in writing.

Termination or suspension by us. We may suspend or terminate access to the Service, in whole or in part, if: a Subscriber fails to pay amounts when due; a User materially breaches these Terms; or continued access poses a security, legal, or operational risk. Where practical and lawful, we will provide notice and an opportunity to cure.

Effect of termination. Upon termination, the right to access the Service ends. For sixty (60) days after termination of a Subscriber’s subscription, and upon request, we will make the Subscriber’s Customer Content available for export, after which we may delete it in the ordinary course, subject to our Privacy Policy and applicable law.

Survival. Sections 8, 10, 11, 13, 14, and 17, and any accrued payment obligations, survive termination.

We may modify these Terms from time to time. If we make material changes, we will provide reasonable notice (for example, by posting the updated Terms with a new “Last updated” date or by notifying Subscribers). Changes are effective when posted unless stated otherwise. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms. If you do not agree, you must stop using the Service.

Governing law. These Terms are governed by the laws of the Commonwealth of Virginia, without regard to its conflict-of-laws rules.

Dispute resolution. Before filing a claim, the parties will attempt in good faith to resolve any dispute informally by written notice. Any dispute not resolved informally will be subject to the exclusive jurisdiction of the state and federal courts located in Loudoun County, Virginia, and each party consents to that jurisdiction and venue.

Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets. These Terms bind and benefit the parties and their permitted successors and assigns.

Force majeure. Neither party is liable for any delay or failure to perform (other than payment obligations) due to causes beyond its reasonable control, including acts of God, natural disasters, outages, labor disputes, or governmental actions.

Independent contractors. The parties are independent contractors. These Terms do not create any partnership, joint venture, employment, or agency relationship.

Notices. We may provide notices by email, through the Service, or by posting on our website. You may send notices to us at hello@myschoolsignup.com or MySchoolSignup, PO Box 2121, Leesburg, VA 20177.

Entire agreement. These Terms, together with our Privacy Policy and any order or subscription agreement, are the entire agreement between the parties regarding the Service and supersede prior agreements on the subject. In the event of a conflict, a signed written subscription agreement controls over these Terms.

Severability; waiver. If any provision is held unenforceable, the remaining provisions remain in effect. Our failure to enforce any right is not a waiver of it.

No third-party beneficiaries. These Terms do not create rights in any third party.